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COVID-19 Response and Updates

COVID-19 Response and Updates

As the world monitors the fast-changing situation surrounding the coronavirus (COVID-19) pandemic, TUD remains committed to protecting the safety and health of its employees, customers and the community in which we live and work and is taking precautionary measures to do so. Serving our customers and the community is the foundation of our organization, and we are committed to delivering safe, reliable water and wastewater services.

TUD Office and Board Chambers Closed to the Public

In order to comply with the recent Executive Order released on Thursday, March 19th from Governor Newsom in response to the threat of the coronavirus COVID-19, Tuolumne Utilities District (TUD or District) has closed the TUD office and Board Chambers until further notice.

The recent Executive Order signed by the Governor states: “To protect public health, I as State Public Health Officer and Director of the California Department of Public Health order all individuals living in the State of California to stay home or at their place of residence except as needed to maintain continuity of operations of the federal critical infrastructure sectors…”

TUD staff remains available to assist customers via telephone or email at customersvc@tudwater.com. Customers may experience additional wait times, we thank you for your patience.

The State Water Resources Control Board (SWRCB) issues the following message:
California’s comprehensive and safe drinking water standards require a multi-step treatment process that includes filtration and disinfection. This process removes and kills viruses, including coronaviruses such as COVID-19, as well as bacteria and other pathogens.

More information from TUD on COVID-19:

“Pandemic or Not Your Water Supply is Reliable, Safe and Plentiful” – a video from the Association of California Water Agencies and TUD to remind everyone that tap water remains safe to drink despite #Covid_19, as well as the importance of only flushing the 4-Ps.

LATEST NEWS

TUD Continues Providing Essential Services During COVID-19

THURSDAY, APRIL 2, 2020: Tuolumne Utilities District (TUD or District) continues to respond 24/7 to emergencies and provide essential water and wastewater services to the community during the Coronavirus COVID-19 pandemic despite closing its office to the public. All field operations are continuing to provide full service under enhanced safety conditions, with employees adhering to […]

TUD CLOSES BUSINESS CENTER LOBBY UNTIL FURTHER NOTICE; OPTIONS REMAIN AVAILABLE FOR CUSTOMERS NEEDING SERVICE

TUD Business Center Lobby Closed SONORA, CA: In an effort to reduce the transmission risk of COVID-19, Tuolumne Utilities District (TUD or District) announced today that it is closing its business center lobby until further notice. TUD staff remains available to assist customers via telephone or electronic mail (e-mail). Contact Customer Service at (209) 532-5536 […]

Important Message from TUD – COVID-19

As the world monitors the fast-changing situation surrounding the coronavirus (COVID-19) pandemic, TUD remains committed to protecting the safety and health of its employees, customers and the community in which we live and work and is taking precautionary measures to do so. Serving our customers and the community is the foundation of our organization, and […]

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